Salon Studio Etiquette

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Etiquette

Salon Studio Etiquette

Appointments

In order to ensure that our Guests are seen on time and maintain a steady flow , we operate An Appointment Only system to help us to provide a better service to our Guests - reducing waiting times and ensuring that each guest receives adequate attention and to tailor our services accordingly.

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How to Make a Reservation

You can make a Reservation, by calling us, sending us an email, filling out a simple Online form, sending Text with your name, contact details, the reason for your visit and also by In-salon Complimentary Consultations, which are required for our Guests to discuss Hair Extension goals and to determine, which Method is Best Suited for your Natural Hair. Achieve the best results with no obligation to purchase or Pay a deposit after the consultation to secure your Appointment if you wish to proceed . We will be happy to assist you and to confirm your booking.

Cancellations

At Victopia Hair & Beauty Studio, we value our time with you more than anything and appreciate your respect for our time. We strive to provide you with the best service possible and ensure that you are seen on time. Please note that we require at least 48 hours advance notice for any cancellations or rescheduling in order to maintain a smooth and efficient operation of our studio. This policy is in place out of respect for our other Guests. Cancellations with less than 48 hours notice are difficult to fill therefore your deposit is non-refundable

Policy

Late Guest Policy

It is imperative for us to ensure that our guests are seen on time. We understand that sometimes due to unforeseen circumstances you may be running late for your appointment,

Please Call us at 206-376-0733 or email us victopia.beauty@gmail.com

We will do our best to accommodate your request. However, we cannot guarantee that we will be able to provide you with the full service you booked. We require a 50% deposit to secure your appointment. This deposit is non-refundable if you cancel your appointment – it can only be applied to your next service. If you fail to show up for your appointment without any notice, you will forfeit your deposit and may be charged a no-show fee of 25% of the total service cost. This policy is in place out of respect for our other guests and our staff. We Appreciate Your Understanding and Cooperation with our Late Guest Policy. We hope to provide you with a pleasant and satisfying experience at Victopia Hair & Beauty Studio.

Service Satisfaction

We strive to provide you with the best possible service and exceed your expectations as a valued Guest. However in the event of not being satisfied with our service, we ask that you Contact us within 1 Week of that Service in order to find a Resolution. We appreciate your feedback and suggestions on how we can improve our service.

Guest Environment

We offer a Deluxe Private space for all our Guests Services. The salon Studio is designed to be elegant, sophisticated, serene and calming to create a friendly and welcoming atmosphere – to be in-tuned with each Guest needs in the moment – “A Place to Call your Own – A Home Away From Home” and making it, the Ideal Pampering Destination for Socialising, Working and Meditation.

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Hair Maintenance

In order to get the best from your Hair Service, we advise that you follow the Recommendations for Our Aftercare Maintenance By following these recommendations for aftercare maintenance, you can ensure that your hair service lasts longer and looks better. You can also prevent any damage or problems that may affect your hair health and appearance. We hope you enjoy your hair service and thank you for choosing us.

Payment

Payment Methods

We Accept all Major Credit Cards, including Visa, Mastercard, American Express, and Discover. We also accept cash payments in US dollars. We do not Accept Personal Checks, Venmo, or any other Online Payment Platforms. REFUNDS ARE NOT OFFERED OF ANY KIND.

If you are looking for a place to pamper yourself and enhance your beauty, look no further than Victopia Hair & Beauty Studio

Your Destination for Hair Extensions

We look forward to seeing you soon.

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Book your Free Consultation Today

Text your Name & the words “Free Consultation to: 206-376-0733
and get ready to indulge in the Victopia experience.

PLEASE NOTE: Victopia Hair & Beauty Studio is an Appointment only salon
Accommodations can be made outside our set opening hours if need be

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